Troubleshooting 📅 December 23, 2025
👁️ 3115 views 💬 2 answers

Share Product extension not working? Icon not showing up.

I installed the extension but I do not see the icon in my browser toolbar. What should I do?

2 Answers

✓ Accepted Answer 👤 TechSupport_Mike 📅 Dec 24, 2025

Try these troubleshooting steps:

  1. Check if extensions are enabled: Go to chrome://extensions/ and make sure Share Product is toggled ON
  2. Pin the extension: Click the puzzle piece icon (🧩) in your toolbar and click the pin icon next to Share Product
  3. Restart your browser: Close all Chrome windows and reopen
  4. Reinstall: Remove the extension and reinstall from the Chrome Web Store

If still not working, contact support via the contact page!

👤 Help Center 📅 Jan 18, 2026

Don't worry! Here's how to fix the Share Product extension when it's not showing up:

🔧 Quick Fixes (Try These First)

Fix 1: Pin the Extension

  1. Click the puzzle piece icon (🧩) in your Chrome toolbar
  2. Find "Share Product" in the list
  3. Click the pin icon (📌) next to it
  4. The icon should now appear in your toolbar

Fix 2: Enable the Extension

  1. Go to chrome://extensions/ in your address bar
  2. Find "Share Product" in the list
  3. Make sure the toggle switch is ON (blue)
  4. If it's off, click it to enable

Fix 3: Refresh the Page

Sometimes the extension needs a page refresh to activate. Press Ctrl+R (Windows) or Cmd+R (Mac) to reload.

🔄 Advanced Troubleshooting

If Still Not Working:

  1. Restart Chrome: Close all Chrome windows and reopen
  2. Reinstall:
    • Go to chrome://extensions/
    • Click "Remove" on Share Product
    • Reinstall from Chrome Web Store
  3. Check Permissions: Make sure Share Product has permission to access the website you're on

📸 Visual Guide

Step-by-step screenshots: View troubleshooting guide

💬 Still Having Issues?

Most issues are resolved by pinning the extension or refreshing the page. Try those first!

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