3 Answers
This usually happens if:
- The link was copied incorrectly (missing characters). Try copying it again from the extension.
- Temporary server issue. Wait a few minutes and try again.
- Products were removed from the original stores. Try regenerating the link.
If the problem persists, reach out via the contact page with your link ID!
I had this issue too! Here's what fixed it for me:
Common fixes:
- Check the link: Make sure you copied the full link, not just part of it
- Try in incognito: Sometimes browser extensions interfere
- Clear cache: Your browser might be caching an old version
- Check if list exists: Make sure you didn't accidentally delete it
In my case, I had accidentally deleted the list and then tried to share the old link. I had to create a new list and get a new link.
If none of these work, try creating a new list and sharing that link instead. Sometimes links can expire or get corrupted.
This happened to me and it was frustrating! Here's what I learned:
Possible causes:
- The list was deleted (by you or accidentally)
- The link expired (rare, but can happen)
- Browser issue (try a different browser)
- Extension issue (try disabling other extensions)
What worked for me:
- I created a new list with the same items
- Got a fresh shareable link
- Sent the new link to everyone
Since then, I've been more careful to not delete lists I'm actively sharing. I also bookmark my important lists so I can always regenerate the link if needed.
If you're still having issues, try contacting Share Product support - they're pretty responsive!