Troubleshooting 📅 January 21, 2026
👁️ 1462 views 💬 1 answer

Checkboxes are not appearing on product pages. What should I do?

1 Answer

✓ Accepted Answer 👤 Share Product Team 📅 Jan 21, 2026

If checkboxes are not showing, try these troubleshooting steps:

  • Refresh the page: Sometimes the extension needs a page reload
  • Check extension is enabled: Click the puzzle icon and ensure Share Product is active
  • Verify store support: Make sure you are on a supported store
  • Clear cache: Clear your browser cache and reload
  • Reinstall: Remove and reinstall the extension
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